At My Store, we are committed to providing efficient and affordable shipping services to all our customers. Our policies are designed to be transparent and easy to understand.

Orders under 20 EUR incur a shipping charge of 5.99 EUR. Orders meeting or exceeding 20 EUR are eligible for free shipping.

We take 1 to 3 business days to process your order. This ensures that your items are carefully handled and packaged. After processing, orders are shipped within 3 to 5 business days.

We have partnered with a leading shipping company to guarantee dependable delivery. While we make every effort to adhere to our timelines, please be aware that delays can happen due to reasons outside our control.

Every shipment includes tracking. Once your order is dispatched, we’ll send you a tracking number via email.

Currently, we only deliver within the United States. We do not offer international shipping or multiple carrier options.

If you need help with your order’s shipping status, don’t hesitate to contact us.